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Privacy Policy


Last updated January 01, 2022


This privacy notice for VHS Haven Home Video ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://vhshaven.com/, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading  this privacy notice will help you understand your privacy rights and  choices. If you do not agree with our policies and practices, please do  not use our Services. If you still have any questions or concerns,  please contact us at info@vhshaven.com.

SUMMARY OF KEY POINTS
This  summary provides key points from our privacy notice, but you can find  out more details about any of these topics by clicking the link  following each key point or by using our table of contents below to find  the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with VHS Haven Home Video and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our  Services, communicate with you, for security and fraud prevention, and  to comply with law. We may also process your information for other  purposes with your consent. We process your information only when we  have a valid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your  personal information. However, no electronic transmission over the  internet or information storage technology can be guaranteed to be 100%  secure, so we cannot promise or guarantee that hackers, cybercriminals,  or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
What are your rights? Depending on where you are located geographically, the applicable  privacy law may mean you have certain rights regarding your personal  information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here: https://vhshaven.com/m/login?r=%2Fm%2Faccount, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what VHS Haven Home Video does with any information we collect? Click here to review the notice in full.

TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?2. HOW DO WE PROCESS YOUR INFORMATION?3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?   4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?5. HOW LONG DO WE KEEP YOUR INFORMATION?6. HOW DO WE KEEP YOUR INFORMATION SAFE?7. DO WE COLLECT INFORMATION FROM MINORS?8. WHAT ARE YOUR PRIVACY RIGHTS?9. CONTROLS FOR DO-NOT-TRACK FEATURES10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?12. DO WE MAKE UPDATES TO THIS NOTICE?13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express  an interest in obtaining information about us or our products and  Services, when you participate in activities on the Services, or  otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your  interactions with us and the Services, the choices you make, and the  products and features you use. The personal information we collect may  include the following:

  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • usernames
  • passwords
  • contact preferences
  • billing addresses
  • debit/credit card numbers

Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make  purchases, such as your payment instrument number, and the security code  associated with your payment instrument. All payment data is stored by GoDaddy. You may find their privacy notice link(s) here: https://www.godaddy.com/legal/agreements/privacy-policy.
All  personal information that you provide to us must be true, complete, and  accurate, and you must notify us of any changes to such personal  information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We  process your information to provide, improve, and administer our  Services, communicate with you, for security and fraud prevention, and  to comply with law. We may also process your information for other  purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • To send you marketing and promotional communications. We  may process the personal information you send to us for our marketing  purposes, if this is in accordance with your marketing preferences. You  can opt out of our marketing emails at any time. For more information,  see "WHAT ARE YOUR PRIVACY RIGHTS?" below).

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during  negotiations of, any merger, sale of company assets, financing, or  acquisition of all or a portion of our business to another company.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We  may use cookies and similar tracking technologies (like web beacons and  pixels) to access or store information. Specific information about how  we use such technologies and how you can refuse certain cookies is set  out in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We  will only keep your personal information for as long as it is necessary  for the purposes set out in this privacy notice, unless a longer  retention period is required or permitted by law (such as tax,  accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because  your personal information has been stored in backup archives), then we  will securely store your personal information and isolate it from any  further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal  information we process. However, despite our safeguards and efforts to  secure your information, no electronic transmission over the Internet or  information storage technology can be guaranteed to be 100% secure, so  we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly  collect, access, steal, or modify your information. Although we will do  our best to protect your personal information, transmission of personal  information to and from our Services is at your own risk. You should  only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We  do not knowingly solicit data from or market to children under 18 years  of age. By using the Services, you represent that you are at least 18  or that you are the parent or guardian of such a minor and consent to  such minor dependent’s use of the Services. If we learn that personal  information from users less than 18 years of age has been collected, we  will deactivate the account and take reasonable measures to promptly  delete such data from our records. If you become aware of any data we  may have collected from children under age 18, please contact us at info@vhshaven.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:  You may review, change, or terminate your account at any time. If  you are located in the EEA or UK and you believe we are unlawfully  processing your personal information, you also have the right to  complain to your local data protection supervisory authority. You can  find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can  withdraw your consent at any time by contacting us by using the contact  details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in  reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we  may still communicate with you — for example, to send you  service-related messages that are necessary for the administration and  use of your account, to respond to service requests, or for other  non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.

Upon  your request to terminate your account, we will deactivate or delete  your account and information from our active databases. However, we may  retain some information in our files to prevent fraud, troubleshoot  problems, assist with any investigations, enforce our legal terms and/or  comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer,  you can usually choose to set your browser to remove cookies and to  reject cookies. If you choose to remove cookies or reject cookies, this  could affect certain features or services of our Services. To opt out of  interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at info@vhshaven.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT")  feature or setting you can activate to signal your privacy preference  not to have data about your online browsing activities monitored and  collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized.  As such, we do not currently respond to DNT browser signals or any  other mechanism that automatically communicates your choice not to be  tracked online. If a standard for online tracking is adopted that we  must follow in the future, we will inform you about that practice in a  revised version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and  obtain from us, once a year and free of charge, information about  categories of personal information (if any) we disclosed to third  parties for direct marketing purposes and the names and addresses of all  third parties with which we shared personal information in the  immediately preceding calendar year. If you are a California resident  and would like to make such a request, please submit your request in  writing to us using the contact information provided below.
If  you are under 18 years of age, reside in California, and have a  registered account with Services, you have the right to request removal  of unwanted data that you publicly post on the Services. To request  removal of such data, please contact us using the contact information  provided below and include the email address associated with your  account and a statement that you reside in California. We will make sure  the data is not publicly displayed on the Services, but please be aware  that the data may not be completely or comprehensively removed from all  our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and(2)  every individual who is domiciled in the State of California who is  outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
CategoryExamplesCollectedA. IdentifiersContact  details, such as real name, alias, postal address, telephone or mobile  contact number, unique personal identifier, online identifier, Internet  Protocol address, email address, and account name
YES
B. Personal information categories listed in the California Customer Records statuteName, contact information, education, employment, employment history, and financial information
YES
C. Protected classification characteristics under California or federal lawGender and date of birth
NO
D. Commercial informationTransaction information, purchase history, financial details, and payment information
YES
E. Biometric informationFingerprints and voiceprints
NO
F. Internet or other similar network activityBrowsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
NO
G. Geolocation dataDevice location
NO
H. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or call recordings created in connection with our business activities
NO
I. Professional or employment-related informationBusiness  contact details in order to provide you our Services at a business  level or job title, work history, and professional qualifications if you  apply for a job with us
NO
J. Education InformationStudent records and directory information
NO
K. Inferences drawn from other personal informationInferences  drawn from any of the collected personal information listed above to  create a profile or summary about, for example, an individual’s  preferences and characteristics
NO
L. Sensitive Personal Information
NO

We will use and retain the collected personal information as needed to provide the Services or for:

  • Category A - As long as the user has an account with us
  • Category B - As long as the user has an account with us
  • Category D - As long as the user has an account with us

We  may also collect other personal information outside of these categories  through instances where you interact with us in person, online, or by  phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at info@vhshaven.com, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We  may disclose your personal information with our service providers  pursuant to a written contract between us and each service provider.  Each service provider is a for-profit entity that processes the  information on our behalf, following the same strict privacy protection  obligations mandated by the CCPA.
We  may use your personal information for our own business purposes, such  as for undertaking internal research for technological development and  demonstration. This is not considered to be "selling" of your personal information.
VHS Haven Home Video has  not disclosed, sold, or shared any personal information to third  parties for a business or commercial purpose in the preceding twelve  (12) months. VHS Haven Home Video will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You  can ask for the deletion of your personal information. If you ask us to  delete your personal information, we will respect your request and  delete your personal information, subject to certain exceptions provided  by law, such as (but not limited to) the exercise by another consumer  of his or her right to free speech, our compliance requirements  resulting from a legal obligation, or any processing that may be  required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal information; and
  • the specific pieces of personal information we collected about you.

In  accordance with applicable law, we are not obligated to provide or  delete consumer information that is de-identified in response to a  consumer request or to re-identify individual data to verify a consumer  request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon  receiving your request, we will need to verify your identity to  determine you are the same person about whom we have the information in  our system. These verification efforts require us to ask you to provide  information so that we can match it with information you have previously  provided us. For instance, depending on the type of request you submit,  we may ask you to provide certain information so that we can match the  information you provide with the information we already have on file, or  we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also  use other verification methods as the circumstances dictate.
We  will only use personal information provided in your request to verify  your identity or authority to make the request. To the extent possible,  we will avoid requesting additional information from you for the  purposes of verification. However, if we cannot verify your identity  from the information already maintained by us, we may request that you  provide additional information for the purposes of verifying your  identity and for security or fraud-prevention purposes. We will delete  such additionally provided information as soon as we finish verifying  you.
Other privacy rights

  • You may object to the processing of your personal information.
  • You  may request correction of your personal data if it is incorrect or no  longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You  may request to opt out from future selling or sharing of your personal  information to third parties. Upon receiving an opt-out request, we will  act upon the request as soon as feasibly possible, but no later than  fifteen (15) days from the date of the request submission.

To exercise these rights, you can contact us by email at info@vhshaven.com, or  by referring to the contact details at the bottom of this document. If  you have a complaint about how we handle your data, we would like to  hear from you.
11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes,  if you are a resident of Virginia, you may be granted specific rights  regarding access to and use of your personal information.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):
"Consumer" means a natural person who is a resident of the Commonwealth acting  only in an individual or household context. It does not include a  natural person acting in a commercial or employment context.
"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.
"Sale of personal data" means the exchange of personal data for monetary consideration.
If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.
The information we collect, use, and disclose about you will vary depending on how you interact with VHS Haven Home Video and our Services. To find out more, please visit the following links:

  • Personal data we collect
  • How we use your personal data
  • When and with whom we share your personal data

Your rights with respect to your personal data

  • Right to be informed whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right  to opt out of the processing of your personal data if it is used for  targeted advertising, the sale of personal data, or profiling in  furtherance of decisions that produce legal or similarly significant  effects ("profiling")

VHS Haven Home Video has not sold any personal data to third parties for business or commercial purposes. VHS Haven Home Video will not sell personal data in the future belonging to website visitors, users, and other consumers.
Exercise your rights provided under the Virginia CDPA
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at info@vhshaven.com, by visiting https://vhshaven.com/m/login?r=%2Fm%2Faccount, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Verification process
We  may request that you provide additional information reasonably  necessary to verify you and your consumer's request. If you submit the  request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Upon  receiving your request, we will respond without undue delay, but in all  cases, within forty-five (45) days of receipt. The response period may  be extended once by forty-five (45) additional days when reasonably  necessary. We will inform you of any such extension within the initial  45-day response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at info@vhshaven.com.  Within sixty (60) days of receipt of an appeal, we will inform you in  writing of any action taken or not taken in response to the appeal,  including a written explanation of the reasons for the decisions. If  your appeal if denied, you may contact the Attorney General to submit a complaint.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is  accessible. If we make material changes to this privacy notice, we may  notify you either by prominently posting a notice of such changes or by  directly sending you a notification. We encourage you to review this  privacy notice frequently to be informed of how we are protecting your  information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at info@vhshaven.com or by post to:
VHS Haven Home Video805 Glynn St S Ste 127 - 163Fayetteville GA, GA 30214United States
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based  on the applicable laws of your country, you may have the right to  request access to the personal information we collect from you, change  that information, or delete it. To request to review, update, or delete your personal information, please visit: https://vhshaven.com/m/login?r=%2Fm%2Faccount.        


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